We believe in using the latest and best technology which is why we print our shirts using Direct to Garment technology. DTG is a process of printing on textiles and garments using specialized inkjet technology.
Our turn around time is 7-10 business days as we produce our products on demand. We begin processing orders within 24 hours after the order is placed on our website. Customers will receive an email with tracking information once the item has shipped.
We believe in processing orders as fast as possible. Which, at times, will mean we would be shipping some items separately- only if the other items in the same order will require a longer processing time. Nothing to worry about, as we will send a second email with tracking information once the second (or third, etc) item is shipped.
I placed an order but I didn't receive a confirmation email...what's going on?
We will try our best to make the necessary changes and advise that one email us immediately after this mistake is noticed. We process orders the same day but we will try our best to correct the error- if possible.
I don't have a tracking number, when will I get it?
We ship using USPS which may sometimes have lag times in updating their system with tracking information. Please try the tracking number once more in a few hours or the next day. Once it is scanned in their system, they are generally very good about updating the tracking on the item.